Customer Service Representative at Oak Pensions – Delta, Lagos, Anambra and Ogun

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Oak Pensions – We are a licensed Pension Fund Administrator with over 7 years of professional experience in Pension Funds Administration. We are incorporated to manage and administer retirement savings contributions of employees in Nigeria as a result of the Pension Reform Act of 2004. Pensions Alliance Limited is a joint venture between First Securities Discount House Limited (FSDH) (now known as FSDH Merchant Bank) and African Alliance Insurance Company Limited.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Locations: Asaba-Delta, Lagos, Onitsha-Anambra and Ogun

Job Objective

  • To ensure that the goals and objectives of OAK as regards customer service is carried out and maintained through hardwork and dedication to delighting both internal and external customers.

Requirements

  • Bachelor’s Degree in any discipline
  • A Masters degree will be an added advantage
  • Must be able to converse fluently in the local dialect of the location
  • Ability to comprehend, capture as well as interpret basic customer information.
  • A sound knowledge of telephone etiquette
  • Strong knowledge of the company’s products
  • Basic computer knowledge/technological skills.

Person Specification:

  • Good communication & interpersonal skills
  • Proactive and responsive in a fast-moving & dynamic environment
  • Flexible, firm, fair and ability to manage pressure (both Internal & External)
  • Integrity
  • Attention to detail and Confident

Application Closing Date
19th March, 2019.

How to Apply
Interested and qualified candidates should send their CV to: hroakpensions@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

Good luck as you apply. May the odds be in your favor.

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