Slimmex Unibloom International Limited Job Recruitment

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Slimmex Unibloom International Limited is recruiting for fulltime Call Center Manager.

He/she is required to do the following:

  • Assist in establishing call centre objectives, provide representatives with opportunities to expend their knowledge of service
  • Answering representative questions, guiding them through difficult calls or issues.
  • Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding processes and practices and explain expectations to employees.
  • Ensuring staff members are achieving desired service levels and raking corrective action as needed.
  • Taking on other tasks or projects to support employees and other managers.

JOB REQUIREMENTS

MIN REQUIRED EXPERIENCE:

3 year(s)

MIN QUALIFICATION:

Bachelor’s Degree/HND

OTHER REQUIREMENTS:

  • Bsc or its equivalent, extra qualification in related field would be an added advantage
  • Ability to multitask and be composed under pressure
  • Customer service, problem solving, verbal and written communication and conflict resolution skills
  • knowledge of management principles.
  • Strong coaching and leadership skills, ability to motivate employees.

Application deadline: October 05, 2018

Job Type: Fulltime

Salary: ₦780,000 – ₦1,350,000 per Annum

Location: Abuja

To apply,  send applications to slimmexub@gmail.com

Good luck as you apply. May the odds be in your favour.

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